I would like to thank you for the quality work performances of your staff. I have had several household repairs performed recently. Your staff, in this case Steve, worked with care and respect and did an outstanding job to make sure I was satisfied with the repairs.
I have owned my unit for about 20 years and your crews have by far been the best of any. The lawns look great in the summer and the parking and walking areas are kept as clean as possible.
I hope that you see fit to pass on this message to your crews and those of the summer and winter outdoor maintenance contractors. They certainly are working hard to make it a better place.
My agent always finds solutions for my concerns. They are resourceful and helpful and take their time to understand my needs.
You guys provide excellent service. I made a note to send a kudos in a while back regarding one of your employees. I was in line at a coffee shop with my boss and the truck in front of us waved us up (we were standing in line instead of in a vehicle) and said "You don't have to stand back there in my exhaust - let me buy you guys your coffee!" Of course we declined but he insisted. As we were waiting for our coffee we chatted with him and I noticed he had a Roy Briley shirt on. He confirmed that he works for you guys and knows Woodlands East. My boss was impressed - he said "That's good business right there!" Unfortunately I lost the note I had with the employees name on it but it did make a big impact on me. It was greatly appreciated.
Roy Briley's Property Management company is has well qualified and licensed Realtor's. This building has three stories. His employees' are very personal and helpful with getting things done. As you first walk in, there's a wonderful receptionist sitting at her desk . She greets everyone with a smile and helps you find where you are needing to go. There are five departments. The Condominium Associations side where there are more awesome helpful employees. Jason the Manager of this side helps his employees if need be. There are always two employees sitting at there desks and ready to help on a moments notice. This makes my life easy to get what I need done. Next is the Rental Department. The rental department is very friendly and helpful and helps you through every step if you decide to rent instead of just living in a condo or a Townhouse. There are more than enough help to get what you are trying to accomplished at Roy Briley's Property Management. They even have an insurance company within the building! Therefore, if you decide to change or update your Allstate Insurance you can within the same building to accomplish more tasks in one place. Next is the Brokers of Alaska Realtor's. In this department you could also decide to purchase a house. Yet again, there are more amazing employees in the Brokers department who are more than willing to help you go through the process of purchasing a house. This department is located on the third floor.
This company is awesome they do what I need when I need it. I feel safe, as if I am at home when the property manager is checking in frequently. If you need your condo association managed this company is it.
This company is amazing and professional as they come! We have only had amazing over the top experiences with the current manager! It has been a great 4 years that we have worked with Roy B..
This business is hands down the best in Anchorage. Their property management portfolio is the best there managers are top rate and I feel like every other property management company has a lot to learn from Roy B.
Our company thanks Roy Briley and their condo managers for work that is above and beyond our wildest expectations!
Such an amazing group! Their property management is the best in Anchorage and I highly recommend it to others if they want a high quality of service that is second to none.
The staff was extremely professional, kind and helpful. I highly recommend this company. Thanks!
Very professional office and online presence. Friendly and experienced.